Powerful Adult Learning Games
Customer service plays an important role in the success of every business.
Your customers are your biggest asset.
Customer satisfaction can make or break your business.
It is essential for each employee of an organization to know the basic customer service skills to add to the profits of the company.
If you are looking for a means to instil such skills in your people then planning team building activities is a good option.
We are here to take the fuss out of the task and do it all for you!
Right from picking the most appropriate customer service team building activities to executing them, we will help you sail smoothly throughout.
Basic Customer Service Skills
Before you decide which team building activities to organize, it is important to know which skills are required to offer state-of-the-art customer service to your clients.
Here are some fundamental customer service skills:
1. Positive Language
2. Time Management
3. Persuasion
4. Listening
Team Building Activities in Singapore
- Cycling – This is not just cycling. We organize the activity in the oldest village in Singapore. The individuals are divided into teams and each team has to look for hidden flags. Besides the given maps, everyone has to use their analytical skills to win the game. It is based on pit stops.
- Laser Tag – Players are provided with a hand-held infrared-emitting targeting device. The aim is to shoot infrared-sensitive targets. We organize this exciting team sport in different areas in Singapore.
- Sky Diving – Who would not love to go skydiving as part of a corporate event? It is a great team building activity where individuals see other people flying in the air and feel competitive to maintain a similarly good posture themselves.
- Music – Music has been used as a bond by millions for ages. We use it for team bonding. You can choose from a variety of venues in Singapore. Based on a series of choreographed beats, this activity enhances teamwork and coordination. Team members have to rely on each other to produce melodious outcomes.
- QR Code Race – Another activity through which people learn skills like time management, listening and positive language. Teams have to run from one checkpoint to another to know their next destination they need to solve a challenge!
- Art Jamming – This activity acts like a blank canvas where your employees get to paint their meaning of teamwork. It can be played on an individual basis or team basis. Participants are encouraged to use colour, imagination, creativity and free association to draw their personal perspective of teamwork and what goes into it. You can use this painting as a display in your office as a team building symbol.
And this is not all. Some of our other innovative customer service team building activities comprise indoor interactive challenge, dragon boat team building, race activities and much more.
Do let us know your prerequisites and we will arrange any of these corporate activities!
If you wish to add any of your own activities, we are pleased to assist too.
Our experienced team consists of passionate trainers who know what a day out for employees mean.
Should you need assistance or would like to find out more about our services, please send an email to Contact@Experiential-Training.com, and our trainer will contact you.